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Problems to receive Sick Leave compensation

I work in sweden since 2014, last year I had an accident that took me out of work for a month, the same happened in may 2018. In both cases I had just the temporary personummer so I was told to wait for the "real one" so I could be in the system. Now I've got it but the attendant said I probably lost by not applying in time! Actually, isn't it automatic from the health system as I am even logged in? Please help!
Carlos Rangel Report inappropriate content

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  • Hello!

    The Swedish Social Insurance Agency has limited abilities to answer questions relating to individual cases on this forum. We therefore ask you to contact our customer center if you have questions relating to your specific case by calling telephone number 0771 524524 and press 8 to get connected to the English line.

    Our telephone lines are open the following hours:

    Monday – Friday 8.00am — 4.00 pm,

    Best regards,
    Håkan

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