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how to get progress information


i register my children information and apply for child allowance in May.
and when i log in and try to apply for patental leave for my son, i can see below information.

'The Swedish Social Insurance Agency has not yet been able to determine how many days of parental benefit are available for the child.'

so far, i didn't get any progress information yet. could you please let me know how to get progress information?


  • Hello,
    thank you for your post.
    Since this is a public forum, The Swedish Social Insurance Agency (Försäkringskassan) has limited abilities to answer questions related to individual cases. We therefore advice you to contact our customer center at this number:
    0771 524 524 (for English press 8).
    Kind regards,
    Fredrik Administrative officer

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