Hospital appointment


I have received a post home of my payslip. I saw that I was paid back only 200kr for the two separate times I was at hospital appointment.

I have no idea why I am paid back 200kr because each appointment I went for was 800kr which is what tourists are charged according to the clinic compared to me who work, pay taxes, covered by insurance during the period I got my work permit and have a coordination number because my residence was not up to 1 year, but I still work and am allowed to work while waiting for my extension as a family resident.

I have recently sent in to Försäkringskassan an application to consider my case for social insurance since I still work and live with my Swedish wife and 2 children.

Please is it that the clinic had made a mistake taking 800kr from me on two separate occasions? How come I pay such an amount when I work legally in Sweden and pay taxes even if I still hold a coordination number?

I thought I should have paid less and/or my employer would have given me full 1600kr back for the two separate hospital visits combined.

Please advise me because I have another appointment in a week, but I am not willing to go and pay 800kr like a tourist when I actually work and live here even if with coordination number. Thank you!


  • Hello,

    Thank you for your post.

    Försäkringskassan is not responsible for the health care in Sweden. You should contact your clinic to ask about their patient fees.

    However, if you have legal residance and work in Sweden you should be insured in Sweden and pay patient fees as any other person here. Due to your coordination number the health care system does not know that you are insured in Sweden.

    In order to be registered as insured in Sweden you need to send two forms 5456 and 5435 to Försäkringskassan. You can find those forms on our website to print out and fill in.

    The form 5456 is for registration and 5435 is to apply for a certificate for right to the health care in Sweden (intyg om rätt till vård i Sverige). This certificate should be shown to your health care provider.

    Best Regards,
    Barbara Administrative officer
  • Thank you Barbara for your help and clarification!

    Please I just want to ask that since the clinic does not know I am insured, can I get back my patient fee after förkäkringskassan approves my application for social insurance? How do I apply for the refund?

    Thank you
  • Hello again,

    You have to turn to your clinic with those questions after you've received the certificate from Försäkringskassan. Generally, you should receive a refund for the higher patient fees that you paid.

    However Försäkringskassan is not responsible for health care system in Sweden and we cannot answer questions about their routines and processes.

    Best Regards,
    Barbara Administrative officer

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